FAQ

1. What makes Prep and Store containers different from others?

At Prep and Store, our containers are designed with your health and the environment in mind. We prioritize eco-friendly materials and non-toxic construction to ensure that your food stays fresh and free from harmful substances. Our containers are crafted to preserve the natural goodness of your meals while being kind to the planet.

 

2. Are Prep and Store containers safe for food storage?

Absolutely! Our containers are made from high-quality, non-toxic materials that are safe for food storage. They are free from harmful chemicals like BPA, phthalates, and lead, ensuring that your food remains uncontaminated and fresh.

 

3. How do I know if the containers are environmentally friendly?

We are committed to sustainability and use eco-friendly materials in our containers. Our products are designed to be reusable, reducing the need for single-use plastics and minimizing waste. We strive to make choices that support a healthier planet.

 

4. Can I put Prep and Store containers in the dishwasher or microwave?

Yes, our containers are microwave-safe and dishwasher-safe, making them convenient for everyday use. However, we recommend checking the specific care instructions provided with each product to ensure the longevity of your containers.

 

5. How can I track my order?

You can track your order through our "Track Your Order" page on our website. Simply enter your order number and email address to see the status of your shipment.

 

6. Do you offer free shipping?

Yes, we offer free shipping on all orders! We believe in making our products accessible and convenient for our customers without any additional shipping costs.

 

7. What is your return policy?

If you are not completely satisfied with your purchase, we offer a 30-day return policy. Please ensure the items are in their original condition and packaging. For more details on how to return an item, visit our Returns page.

 

8. How can I contact customer support?

For any questions or concerns, please contact our customer support team through the Contact Us page on our website. We are here to assist you with any inquiries or issues you may have.

 

9. Are your containers suitable for all types of food?

Our containers are designed to be versatile and suitable for a variety of food types. Whether you’re storing fresh produce, cooked meals, or leftovers, our containers are equipped to handle it all while maintaining food safety and quality.

 

10. Can I use Prep and Store containers for hot foods?

Yes, our containers are designed to withstand temperatures commonly used for hot foods. However, to prolong the lifespan of your containers, avoid exposing them to extreme temperature changes and follow the care instructions provided.